935ok FAQ — All your questions answered

935ok's referral program is straightforward — invite a friend, and once they join and meet the required conditions, you receive a bonus.

How to get your referral code:

1. Log in and go to the "Referral" or "Invite a Friend" section
2. You will receive your personal referral code or link
3. Share it with your friend

Bonus details:

• When your referred friend registers, you will receive: ৳200 Bonus (paid out after your friend's first deposit)
• Friend's minimum first deposit ৳500 Must be
• Your friend gets an additional ৳100 Welcome Bonus
• A maximum of 20 referrals are allowed per account

Important To qualify for the referral bonus, your friend's account must be registered from a different device and a different number. If the same person opens multiple accounts to claim referral bonuses, both accounts may be suspended.

Typically via bKash or Nagad deposit 1 to 5 minutes to be credited to your 935ok account. However, during periods of high server load or network issues, it may take a little longer.

If your deposit hasn't arrived, here's what to do first:

1. Wait 15 minutes — Sometimes arrives with a slight delay
2. Confirm your bKash/Nagad transaction — Check whether a confirmation SMS has been received on your mobile
3. Whether you sent it to the correct number — Verify that it was sent to 935ok's official payment number
4. Save your Transaction ID — you'll need it later

If it still hasn't arrived:

• Contact us via Live Chat or email
• Provide your bKash Transaction ID, amount, and time
• Usually resolved within 30 minutes

Warning Only deposit to numbers listed on 935ok's official payment page. Never send money to unknown numbers found on social media.

935ok is an internationally licensed online gaming platform. Our operations are conducted under international gaming regulatory authorities, adhering to strict security standards.

Security Guarantee:

• SSL 256-bit Encryption: All your data and transactions are fully encrypted
• Separate Fund Management: Player funds are kept separate from the company's operational funds
• Fair Gaming: All games are RNG (Random Number Generator) certified — results are completely random
• KYC Verification: Identity verification helps prevent fraud
• Responsible Gaming: Compliant with international Responsible Gaming standards

Trust Indicators:

• A track record of thousands of successful withdrawals
• Partnerships with top providers like Evolution Gaming and Pragmatic Play
• 24/7 Active Customer Support

Tips On any online platform, only invest what you can afford to lose and always play responsibly.

935ok believes every player should be able to set their own limits. That's why there's a dedicated "Responsible Gaming" section in your account settings.

Where to find it: Login → Profile → Settings → "Responsible Gaming"

Available tools and how to use them:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit. For example, if you set a daily limit of ৳1,000, you won't be able to deposit more than that for the rest of the day. Decreasing a limit takes effect immediately; increasing one takes 24 hours.
• Session Timer: Track how long you've been playing. You can receive an hourly reminder.
• Reality Check: After a set period, a pop-up will appear showing how long you've been playing and how much you've spent.
• Cooling Off: Take a temporary break for 7, 14, or 30 days.
• Self-Exclusion: Close your account for 6 months or permanently. Once activated, this cannot be cancelled before the set period ends.

Special Note These tools are completely free and take effect instantly. To learn more, Responsible Gaming View Page.

935ok's Live Casino section features top-provider games including Evolution Gaming — Monopoly Live, Turkish Roulette, Blackjack, Baccarat, and much more. Play in real time with live dealers via direct video streaming.

Steps to get started:

1. Log in and confirm your account balance (a minimum balance of ৳100 is sufficient)
2. Go to the "Live Casino" section from the menu
3. Choose your preferred game — each game features a live dealer
4. Once the game loads, select your betting chip and place your bet
5. Place your bet before the dealer closes the round

Minimum bet amount (approximate):

• Roulette: starting from ৳10
• Blackjack: starting from ৳50
• Monopoly Live: Starting from ৳10
• Baccarat: Starting from ৳100

Tips Before playing for the first time, read the rules section of the game — every game has a "?" or "Rules" button. A stable internet connection ensures smooth live streaming — a minimum of 4G or Wi-Fi is recommended.

935ok's customer support is available 24/7, all week long. Help is available in Bengali — no need to write in English.

Contact Channels:

• Live Chat: The fastest option. Click the chat button at the bottom right of the website. Average response time: 3–5 minutes।
• Email: [email protected] — For detailed issues, you can attach screenshots or documents. Responses are typically received within 1–4 hours.
• Live Chat (Mobile): Live Chat is also accessible via mobile browser.

Which channel to use for which type of issue:

• Deposit not received / urgent issues: Live Chat
• KYC document submission / account issues: Email (with screenshots)
• For general inquiries: Live Chat or this FAQ Page

Tips When describing your issue, providing your registered mobile number, the time the problem occurred, and a Transaction ID (if available) will help us resolve it faster.