Data protection

935ok Privacy Policy

935ok values your privacy. In this policy, we explain how your personal information is collected, used, stored, and protected.

Last Updated: January 2026

935ok is committed to protecting the privacy and security of your personal information. We comply with GDPR and international data protection standards.

1. Data Collection

1.1 What Types of Information We Collect

While using 935ok, we collect various types of information necessary to improve your experience and meet our legal obligations. This information falls into three main categories:

Personal identification information

  • Full name and date of birth
  • Mobile Number & Email Address
  • National ID or passport number (for KYC verification)
  • Address and postal code
  • Payment method details (bKash, Nagad, bank account number)

Transaction information

  • Deposit & Withdrawal Records
  • Betting History & Win/Loss Records
  • Bonus claims and wagering progress
  • Payment transaction reference numbers

Technical information

  • IP address and device type
  • Browser type and operating system
  • Login time and session duration
  • Geolocation data
  • Cookies & Tracking Data

1.2 Methods of Data Collection

935ok collects your information from several sources. You provide information directly when filling out the registration form. You upload documents during KYC verification. Technical information is collected automatically as you use the platform. Chat and email records are stored when you contact customer support.

1.3 Legal basis for data collection

935ok collects information on a lawful basis. For contract performance — we need your information to provide our services. For legal compliance — such as meeting KYC and AML requirements. For legitimate interests — fraud prevention, security, and service improvement. With your consent — such as for marketing communications.

Why is KYC (Know Your Customer) Required?

KYC is an internationally recognised standard designed to prevent money laundering and fraud. Before your first withdrawal at 935ok, you will need to submit a scanned copy of your national ID or passport to verify your identity. This process keeps your account and funds secure.

2. Use of Information

2.1 How we use your information

935ok uses the information it collects for various purposes, always with respect for your privacy:

Account Management

  • To create and manage your account
  • Login and identity verification
  • Password reset and security updates
  • Account balance and transaction tracking

Service delivery

  • Providing betting and gaming services
  • Bonus and promotion processing
  • Wins & Losses Calculation
  • Payment Processing — Deposits & Withdrawals

Contact

  • Important account updates and notifications
  • Customer support and issue resolution
  • Notifying you about promotional offers and new features (subject to your consent)
  • Notifying you of changes to terms and conditions

Security & prevention

  • Fraud, money laundering, and scam detection
  • Prevention of unauthorised access
  • Age verification and restricted jurisdiction detection
  • Maintaining platform security and integrity

2.2 Improvement & analytics

935ok analyzes usage data to improve our services. Information about which games are most popular, which payment methods are most used, and where users encounter issues helps us make better decisions. No personal identities are revealed in this analysis — all data is aggregated and anonymized.

2.3 Legal Obligations

In certain cases, 935ok is legally required to use or share your information at the direction of regulatory authorities. This includes anti-money laundering reporting, requests from tax authorities, assistance with law enforcement investigations, and compliance with court orders. In all such cases, only the minimum necessary information is provided.

3. Data Sharing

3.1 Who We Share Your Information With

935ok is very careful about sharing your information with third parties. Only the following situations allow for sharing, and only the minimum necessary information is disclosed:

Service Providers

935ok works with a number of third-party service providers who carry out specific functions on our behalf. Payment processors — to handle bKash, Nagad, and bank transactions. Game providers — Evolution Gaming and other Live Casino suppliers. Hosting providers — to manage servers and data centers. KYC verification services — specialist agencies for identity verification. All these providers are contractually obligated to uphold confidentiality and data protection standards.

Legal Authorities

We only disclose information when required by law or court order. This is extremely rare and occurs only for serious legal reasons — such as criminal investigations, national security, or court summons. In these cases, we provide only what is legally required and protect your privacy to the greatest extent possible.

Business transfer

If 935ok is merged, acquired, or sold in the future, your information may be transferred as part of the assets. In such cases, we will ensure that the new owner maintains the same privacy standards, and you will be notified in advance.

3.2 What we do not share

935ok will never: sell your information to third-party advertisers; share your email with marketing lists without your consent; transmit sensitive information over unsecured channels; or disclose information to any government authority without a legal obligation to do so.

4. Data Security

4.1 Technical Security Measures

935ok uses industry-leading technical security measures to keep your data safe:

SSL/TLS Encryption

All communication on the platform is secured with 256-bit SSL encryption. This means every piece of data exchanged between your browser and 935ok servers is encrypted and cannot be read by any third party. Login credentials, payment details, personal documents — everything falls under this layer of protection.

Firewall and security monitoring

935ok's servers are protected by multiple layers of firewalls. A 24/7 security monitoring team detects and blocks suspicious activity. DDoS protection, intrusion detection systems, and regular security audits are all in place.

Data retention

Your personal data is stored in encrypted databases. Passwords are hashed and salted — even 935ok staff cannot view your actual password. Payment card numbers are stored in tokenized form. Sensitive documents are kept on separate, secured servers with restricted access.

4.2 Organisational Safeguards

Alongside technical safeguards, 935ok follows strict organisational policies. Only authorised personnel can access data, and only the information needed for their role. All staff receive regular training on privacy and data protection. Strict access controls and audit trails are maintained at all times.

4.3 Your Responsibilities

Data protection is a shared responsibility. You can do your part by: using a strong, unique password; never sharing your password with anyone; being cautious on public Wi-Fi; staying alert to phishing attempts — 935ok will never ask for your password by email; and logging out when using a shared device.

5. Cookie Policy

5.1 What Are Cookies and Why Do We Use Them

Cookies are small text files stored in your browser when you visit 935ok. They help the platform remember your preferences, keep your session active, and enhance your overall experience.

5.2 Cookie types

935ok uses several types of cookies:

Essential Cookies
Login, Security & Sessions
Performance Cookies
Analytics, Load Times
Functional cookies
Language & Preference Settings
Targeting cookies
Showing relevant offers

5.3 Cookie Management

You can manage cookies at any time through your browser settings. Keep in mind that disabling essential cookies may prevent 935ok from functioning properly. Cookie management options vary by browser — Chrome, Firefox, and Safari all have settings to delete or block cookies.

6. Your Rights

6.1 Right of Access

You have the right to know what information 935ok holds about you. You may submit a data access request at any time, and we will provide a copy of your personal data within 30 days. This copy will include your account details, transaction history, KYC documents, and saved communications.

6.2 Right to Rectification

If any of your information is incorrect or incomplete, you have the right to have it updated. Some details — such as your name, address, and mobile number — can be changed directly through your account settings. For other information — such as your National ID number — you will need to contact customer support, and additional verification may be required.

6.3 Right to erasure

You have the right to request deletion of your personal data. However, in certain cases we are legally required to retain information — such as financial transaction records, KYC documents, and audit trails. This data is typically held for 5–7 years in line with international regulations. Information that can be deleted includes marketing preferences, non-essential browsing history, and irrelevant communications.

6.4 Right to object

You may object to certain types of data processing — particularly for marketing purposes. You can unsubscribe from promotional emails at any time or update your marketing preferences through your account settings. Please note, however, that some communications — such as security alerts and transaction confirmations — are essential and cannot be turned off.

6.5 Right to Data Portability

Under GDPR, you have the right to receive your data in a structured, commonly used format — such as CSV or JSON — and to transfer it elsewhere. This right applies in particular where processing is carried out by automated means and is based on your consent or a contract.

7. Children's privacy

7.1 Age restrictions

935ok strictly does not collect any information from anyone under the age of 18. Only adults are served on the platform in accordance with online gaming laws. Age verification is mandatory during registration, and a more robust verification is conducted during KYC.

7.2 For Parents

If you believe your underage child has registered on 935ok, please contact us immediately. We will review the account and, if age verification fails, close it without delay and delete all associated data.

Strict Age Verification

935ok regularly audits accounts and may request additional verification documents in suspicious cases. Submitting forged documents is a serious offence and may result in legal action. Parents are urged to monitor their children's online activity.

8. Third-Party Services

8.1 External Links

935ok may occasionally contain links to third-party websites — such as game providers or payment processors. These external sites have their own privacy policies, and 935ok is not responsible for their practices. We recommend reviewing the privacy policy of any third-party site before you visit it.

8.2 Third-Party Analytics

935ok may use third-party analytics tools such as Google Analytics to better understand how the platform is used. These tools use cookies to collect anonymised data — such as page visits, session duration, and browser type. This information helps us improve our services and never reveals any personally identifiable details.

9. International Transfers

9.1 Data Transfers

935ok is an international platform, and your data may be processed and stored on servers in various countries. We ensure that all international transfers are carried out with appropriate safeguards in place — such as the EU-US Privacy Shield or Standard Contractual Clauses.

9.2 Security Standards

Wherever your data is processed, we maintain the same high standards of protection and privacy. All data centers hold international certifications — including ISO 27001, SOC 2, and PCI DSS.

10. Policy Changes

10.1 Updates

935ok may update this Privacy Policy from time to time — due to new features, legal changes, or service improvements. For significant changes, we will notify you by email or an on-site notice. You should check this page regularly to stay up to date.

10.2 Acceptance of Changes

By continuing to use 935ok after a policy change, you are accepting the updated policy. If you do not agree with the changes, you have the right to close your account and request deletion of your data.

Contact: If you have any privacy-related questions or concerns, please contact our Data Protection Officer: [email protected] or get 24/7 support via live chat.

Security Features

How 935ok Keeps Your Data Secure

SSL encryption

All data is encrypted with 256-bit SSL — bank-level security.

KYC Verification

Strict identity verification helps prevent fraud and underage access.

Password protection

Passwords are stored in hashed form — no one can view them.

24/7 Monitoring

Our security team continuously monitors for suspicious activity around the clock.

Encrypted Storage

Sensitive data is encrypted and stored on separate, secured servers.

Firewall protection

Multiple firewall layers block unauthorised access.

Regular Audits

Quarterly audits conducted by third-party security firms.

GDPR Compliant

Compliant with European data protection regulations and international standards.

Q&A

Privacy FAQs

No, a 16-year-old cannot use 935ok. 935ok is strictly for users aged 18 and above — this is not just our policy, it is a legal requirement. Online gaming and betting is only lawful for adults in Bangladesh and most other countries. Age verification is mandatory at registration, and KYC must be completed with a national ID or passport before the first withdrawal, where your date of birth is verified again. If a minor registers using false information and is later identified, the account will be permanently closed and all funds may be forfeited. Parents are strongly encouraged to monitor their children's online activity and ensure they are not accessing age-restricted platforms.

Withdrawals at 935ok are generally very fast — averaging 5 to 15 minutes for bKash or Nagad. However, your first withdrawal requires your account to be fully verified (KYC completed) — this means submitting a scanned copy of your national ID or passport along with proof of address. This verification can take up to 24 hours the first time. Once KYC is done, all subsequent withdrawals are processed quickly. Also note — if you have an active bonus with an unmet Wagering Requirement, you cannot withdraw without cancelling the bonus first. Withdrawals are also typically made via the same payment method used for your deposit — so if you deposited with bKash, your withdrawal will go back to bKash.
Safe & trusted

935ok — Your privacy is our priority

Read our Privacy Policy? Join 935ok now and enjoy betting in a fully secure environment.

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